Privacy Policy

SoundAio Privacy Policy

We at SoundAio take your privacy seriously. This Privacy Policy aims to inform you about how SoundAio and its affiliates collect, use, store, share, and protect your personal information when you interact with our website, use our app, or engage with our services collectively referred to as “Services.”

About Us SoundAio is a digital music distribution platform based in Stockholm, Sweden. For any inquiries regarding this Privacy Policy, you can contact us directly.

Please note that this Privacy Policy does not govern any third-party services or websites.

Consent By using our Services, you acknowledge you have read and understood this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, or if you are under the age of 18, please refrain from using our Services.

Information We Collect We collect and store personal information when you:

  • Visit our website
  • Register and use our app or website
  • Upload music
  • Conduct transactions such as payouts and payments through our Services
  • Engage with our customer support or contact us in any manner
  • Connect to third-party services through us
  • Subscribe to our newsletters

Registration Data When you sign up for our Services, we may ask for your username, artist name, password, phone number, email address, date of birth, and other personal details. If you use third-party credentials (e.g., Google or Facebook) to sign in, we collect authentication information like your username and encrypted credentials, and potentially additional information such as profile picture and gender.

Usage and Creator Data We collect data related to the music you upload, including audio files, track/album titles, artwork, artist name, and information about other contributors, if applicable. We also gather data on how your music performs on various distribution platforms.

Technical and Usage Information This includes how you interact with our Services, the content you post, and technical data such as cookie data, IP address, and the device you use.

Payment Data For transactions, we may receive necessary information from our payment providers to process payments and comply with legal requirements, including fraud prevention.

Information from Third-Party Sources We might receive information about you from third-party sources if you choose to connect those services with our platform.

Use of Collected Information We use your information to:

  • Manage your account and provide our Services
  • Personalize your experience and improve our Services
  • Analyze interaction with our services and make business decisions
  • Communicate with you about service-related topics and marketing promotions, subject to your consent
  • Process transactions and prevent fraud
  • Enforce our terms and policies and protect our rights and safety as well as that of others

Data Retention We retain your personal data as long as necessary to provide you with our Services, comply with our legal obligations, process payments, and prevent fraud.

Sharing of Information We do not sell your data. We only share your information as necessary to provide our Services, with music platforms and partners, and with service providers who assist us in our operations. We may also share your data for legal reasons or in the event of a business transaction such as a merger or acquisition.

International Transfers If you are in the European Economic Area (EEA) or Switzerland, your information may be transferred outside of those regions with appropriate safeguards and in compliance with applicable laws.

Security We implement administrative, technical, and physical safeguards to protect your personal information. However, no internet-based service is entirely secure, so we advise you to take care in how you handle and disclose your personal information.

Your Rights You have the right to access, correct, or erase your personal data, withdraw consent, and lodge complaints regarding data processing. For any requests or complaints, please contact us directly.

Changes to Our Privacy Policy We may update this Privacy Policy periodically. We will notify you of significant changes through our Service or through a message to the email address associated with your account.

Cookies and Tracking We use cookies and similar tracking technologies to enhance your experience and gather information about your interactions with our Services. You have control over these through your browser settings and can opt out of certain tracking features through your mobile device settings.

For a detailed understanding of how we use cookies, please refer to our dedicated section on cookie management in our Service documentation.